Privacy Policy

Disclaimer
This document is provided as an English translation of the original version for reference purposes only. The original version is written in Japanese. In the event of any inconsistency between the original Japanese version and this English translation, the original Japanese version shall take precedence.

Abracadabra Inc. (hereinafter referred to as, 'the Company' 'we', 'our') aims to gain customer satisfaction and trust by providing excellent products and services. As part of this effort, we recognize the protection of personal information provided by our customers as a social responsibility of the company. We comply with the laws and regulations regarding the protection of personal information and strive to handle personal information appropriately. We hereby disclose our privacy policy as follows and make efforts to handle personal information properly. Please note that customers under the age of 13 should read this policy together with their parents or guardians.

1. Name, Address, and Name of the Representative of the Company

Abracadabra Inc.
Higashi-Ikebukuro Central Place 4F, 3-22-17 Higashi-Ikebukuro, Toshima-ku, Tokyo, Japan
Representative Director: Haruka Kitahashi

2. Definition of Personal Information

In this Privacy Policy, 'personal information' refers to information about individual users, including but not limited to the following attributes that can identify a specific individual: name, gender, date of birth, member ID, password, email address, address, telephone number, company name, department name, position, occupation, credit card information, purchase history, accumulated points, point usage history, and other contact information and information related to the purchase of products.

3. Acquisition of Personal Information

When obtaining personal information, the Company clearly states the purpose and obtains the consent of the individuals concerned.

4. Management of Personal Information

The Company will appropriately protect personal information and will not disclose it unless any of the following circumstances apply:

• (1) With the consent of the individual
• (2) When required by laws or regulations
• (3) When necessary to protect the life, body, or property of a person and obtaining consent from the individual is difficult
• (4)In addition to the above, when permitted by laws or regulations

5. Purposes of Use of Personal Information

The Company will use personal information within the scope of the purposes of use stated at the time of acquisition and as described below, to the extent necessary for the performance of its business:

• (1) To fulfill transactions when customers apply for reservation, purchase of products or services, participation in giveaways, or other transactions.
• (2) To conduct advertising related to new products or services based on the analysis of browsing history, purchase history, and other information obtained, according to the customer's interests and preferences.
• (3) To provide information related to our services, advertising clients, partner companies' products, or services, etc., as necessary, including information related to game business, social networking service information dissemination business, translation business, development business, etc.
• (4) To disclose the delivery address, contact information, and other necessary information for providing benefits (including point services, etc., encompassing all types of benefits) when benefits are provided by our affiliated companies.
• (5) To conduct surveys on the usage status and environment of our services and provide various reports to companies with business alliances or internally. However, this will be limited to anonymized forms that cannot identify individuals. In addition, in cases where obtaining the consent of the individual is required under the Personal Information Protection Law for providing such information to third parties, we will only provide it with the individual's consent.
• (6) For conducting investigations and responses to inquiries regarding various services from customers.
• (7) To respond to inquiries, complaints, and other customer feedback.
• (8) For recruitment activities and personnel labor management after recruitment, when customers apply for job openings at our company.

6. Management of Personal Information

The Company assigns a Personal Information Manager to the responsible department for managing personal information. We implement appropriate measures to ensure the proper management and protection of personal information collected, to prevent unauthorized access, destruction, alteration, loss, leakage, and other risks.

7. Supervision of Contractors

When the Company entrusts all or part of personal information to a third party within the necessary scope to achieve the purposes of use, we conduct strict examinations in the selection of such third parties. We also provide necessary and appropriate supervision to ensure the secure management of personal information by the third parties.

8. Security Measures

When you provide personal information through our service website, we use SSL (Secure Sockets Layer) encryption technology to protect it from unauthorized access by third parties. We take measures to protect personal information deemed necessary by encrypting it through SSL encryption communication to ensure its security. Additionally, we strictly manage personal information based on our prescribed management standards and implement preventive measures such as firewall installation, virus protection, and other measures to prevent unauthorized access, loss, destruction, alteration, leakage, virus infection, and other risks.

9. Use of Cookies

Our service website uses a technology called 'cookies.' Cookies are used to temporarily store specific information as data on the user's communication device, allowing the user to be identified based on that data each time they connect. We provide services based on the assumption of cookie usage. Therefore, if you do not allow the use of cookies, you may not be able to access some parts of our services. The decision to allow or deny the use of cookies can be made through your browser settings. Please check and adjust these settings as necessary.

10. Personal Information Collected by Business Partners and Linked Websites

We are not involved in the use of personal information collected independently by our business partners, as well as websites and services of third parties accessible through our service website or linked from this website. Therefore, the Company assumes no responsibility or obligation for the independent provisions and activities of these companies or websites. Please review the privacy policies of each respective website.

11. Disclosure, Correction, Suspension of Use, and Deletion of Personal Information

The Company has established a contact point to handle inquiries regarding the handling of personal information, including complaints and consultations, and will respond promptly and appropriately to inquiries from individuals.

<Contact Information>
Email: info@abracadabra.co.jp
Contact Department: Management Department, Abracadabra Inc.

12. Security Management Measures

The Company implements necessary and appropriate security management measures to prevent leaks, loss, destruction, and other risks associated with personal data (referring to personal information constituting a personal information database, and likewise hereinafter). We also provide necessary and appropriate supervision to our officers and entrusted parties (including subcontractors) who handle personal data. The main contents of our security management measures are as follows:

[Establishment of Basic Policies and Rules for Handling Personal Data]
- To ensure proper handling of personal data, we have established this privacy policy, which includes compliance with relevant laws, regulations, and guidelines, as well as the establishment of a 'contact point for questions and complaints.' Matters related to the handling of personal data are also described in our employment rules.

[Organizational Security Management Measures]
- We have appointed a person responsible for the handling of personal data and clarified the scope of personal data handled by employees and the reporting system to the responsible person in case of any facts or signs of violation of the Personal Information Protection Act or related laws.
- We conduct periodic self-inspections of the handling status of personal data and also perform audits by other departments or external parties.

[Human Security Management Measures]
- Matters related to the confidentiality of personal data are stated in our employment rules.

[Physical Security Management Measures]
- We restrict the entry and exit of employees and the introduction of devices in areas where personal data is handled, and implement measures to prevent unauthorized access to personal data by unauthorized personnel.
- We take measures to prevent theft, loss, and other incidents related to devices, electronic media, documents, etc., that handle personal data. When transporting such devices or electronic media within the workplace, we implement measures to ensure that personal data is not easily identifiable.

[Technical Security Management Measures]
- We implement access controls to limit the range of responsible personnel and the personal information databases they handle.
- We have introduced mechanisms to protect information systems handling personal data from unauthorized access from external sources and malicious software.

13. Changes to this Privacy Policy

The Company continuously reviews its management system for personal information in light of changes in the social environment and strives for improvement. In such cases, the latest privacy policy will be announced on this website.